Shipping policy
✿ SHIPPING POLICY ✿
Premium Handmade Press On Nails
Last updated: June 2025
Thank you for shopping with us! Every nail set is lovingly handmade to order — please read this policy carefully so you know exactly what to expect when your order is on its way.
1. Processing Time
Because each set is handcrafted to order, please allow time for us to create your nails before shipping.
|
Order Type |
Processing Time |
|
Ready-made sets (in stock) |
1–3 business days |
|
Custom sizing or design |
5–10 business days |
|
Orders during sales or holidays |
Up to 14 business days |
Note: Processing time is separate from shipping time. Total wait = processing + shipping.
2. Shipping Methods & Delivery Times
We ship worldwide. Estimated delivery times below are after dispatch:
|
Destination |
Standard Shipping |
Express Shipping |
|
United States |
7–14 business days |
3–5 business days |
|
United Kingdom |
7–14 business days |
3–5 business days |
|
Australia / New Zealand |
10–18 business days |
5–8 business days |
|
Europe |
10–18 business days |
5–7 business days |
|
Rest of world |
14–25 business days |
7–12 business days |
Delivery times are estimates and may vary due to carrier delays, customs, or local holidays.
3. Shipping Costs
● Standard Shipping: Calculated at checkout based on your location and order weight.
● Express Shipping: Available at checkout for an additional fee.
● Free Standard Shipping: On all orders over $59 USD (or equivalent in your currency).
4. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number. You can use this number to track your parcel directly on the carrier's website.
Please note: Tracking information may take 24–48 hours to update after you receive your shipping email.
5. Customs, Duties & Taxes
For international orders, your package may be subject to customs duties, import taxes, or fees charged by your country's customs authority. These charges are the buyer's responsibility and are not included in our prices or shipping costs.
We are not responsible for customs delays or additional charges. If you are unsure about fees in your country, we recommend checking with your local authority before placing an order.
6. Lost, Delayed, or Damaged Packages
● Delayed packages: If your order has not arrived within the estimated window, please allow an extra 5 business days before contacting us — delays can occur due to customs or postal disruptions.
● Lost packages: If tracking shows no movement for 15+ business days (domestic) or 30+ business days (international), please contact us and we will open an investigation with the carrier.
● Damaged packages: If your order arrives damaged, photograph the package and contents immediately and contact us within 48 hours of delivery.
7. Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.
If you notice an error, please contact us at lamianails.com within 12 hours of placing your order. Once the order has entered processing, we may not be able to make changes.
8. Returns & Exchanges
Because every set is handmade to order, we are unable to accept returns or exchanges for change of mind. However, if your order arrives defective, damaged, or incorrect, please contact us within 48 hours of delivery and we will make it right.
For full details, please see our Return & Refund Policy.
9. Contact Us
Have a question about your order? We're here to help!
● Email:
● Response time: Within 1–2 business days
● Shop: lamianails.com
● Instagram: @lamianailsart
— ✿ —
Thank you for supporting a handmade small business.
Every set is made with love, just for you. ✿
